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How should a security guard respond to a fire alarm?

  1. Investigate the source of the alarm

  2. Evacuate the premises and assist in ensuring everyone's safety

  3. Wait for emergency services to arrive

  4. Silence the alarm if safe to do so

The correct answer is: Evacuate the premises and assist in ensuring everyone's safety

When a fire alarm sounds, the primary responsibility of a security guard is to ensure the safety of all individuals in the vicinity. This aligns with established protocols that prioritize immediate action when there is a potential threat to life. Evacuating the premises is crucial, as it reduces the risk of injury or fatalities among staff, visitors, and residents who might be unaware of the situation. Assisting individuals during an evacuation is equally important, as some may require help due to mobility issues, confusion, or other factors. A security guard is trained to manage crowd control, guide people to the nearest exits, and ensure a safe and orderly evacuation process. This approach not only safeguards lives but also helps maintain calm and order during potentially chaotic circumstances. Investigating the source of the alarm could delay evacuation and put individuals at greater risk. Waiting for emergency services to arrive without taking preemptive action can also lead to dangerous situations. Silencing the alarm, unless specifically trained and authorized to do so, may also endanger lives by preventing the alarm from alerting others to the potential danger. Hence, the focus on immediate evacuation and safety assistance reflects the critical role that security guards play in emergency response scenarios.