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What is the primary focus of surveillance in security operations?

  1. To deter potential criminal activity

  2. To improve employee productivity

  3. To document employee attendance

  4. To monitor customer satisfaction

The correct answer is: To deter potential criminal activity

The primary focus of surveillance in security operations is to deter potential criminal activity. Surveillance serves as a critical component of security measures, as the presence of monitoring systems can discourage individuals from engaging in illegal activities, such as theft or vandalism. When potential wrongdoers know they are being watched, they are less likely to commit crimes, which contributes to the overall safety and security of the environment being monitored. While improving employee productivity, documenting employee attendance, and monitoring customer satisfaction can be important for organizations, these objectives are not the main purpose of surveillance in security settings. Instead, those aspects are typically associated with management practices rather than the core security function of preventing crime and enhancing safety through observation and monitoring.