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What must guards avoid to maintain professionalism?

  1. Constructive feedback from peers

  2. Personal biases and emotional reactions

  3. Team collaboration

  4. Continuous education

The correct answer is: Personal biases and emotional reactions

To maintain professionalism, it is crucial for security guards to avoid personal biases and emotional reactions. These biases can cloud judgment and lead to decisions that are not based on facts or the situation at hand. Emotional reactions can result in unprofessional conduct, such as responding to situations with anger or frustration instead of maintaining a calm and composed demeanor. Professionalism entails being objective, impartial, and fair in all interactions, ensuring that all individuals are treated with respect, regardless of personal feelings or prejudices. In contrast, constructive feedback from peers is essential for personal and professional growth, team collaboration fosters effective communication and support among colleagues, and continuous education expands a guard's knowledge and skills to better perform their duties. These elements contribute positively to professionalism rather than detract from it.